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Whether agents with this routing profile will have their routing order calculated based on time since their last inbound contact or longest idle time

Source: R/connect_operations.R
connect_update_routing_profile_agent_availability_timer.Rd

Whether agents with this routing profile will have their routing order calculated based on time since their last inbound contact or longest idle time.

See https://www.paws-r-sdk.com/docs/connect_update_routing_profile_agent_availability_timer/ for full documentation.

Usage

connect_update_routing_profile_agent_availability_timer(
  InstanceId,
  RoutingProfileId,
  AgentAvailabilityTimer
)

Arguments

InstanceId

[required] The identifier of the Connect Customer instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.

RoutingProfileId

[required] The identifier of the routing profile.

AgentAvailabilityTimer

[required] Whether agents with this routing profile will have their routing order calculated based on time since their last inbound contact or longest idle time.