Creates a template in the Cases domain — connectcases_create

Creates a template in the Cases domain. This template is used to define the case object model (that is, to define what data can be captured on cases) in a Cases domain. A template must have a unique name within a domain, and it must reference existing field IDs and layout IDs. Additionally, multiple fields with same IDs are not allowed within the same Template. A template can be either Active or Inactive, as indicated by its status. Inactive templates cannot be used to create cases.

See https://www.paws-r-sdk.com/docs/connectcases_create_template/ for full documentation.

Usage

connectcases_create_template(
  domainId,
  name,
  description = NULL,
  layoutConfiguration = NULL,
  requiredFields = NULL,
  status = NULL,
  rules = NULL,
  tagPropagationConfigurations = NULL
)

Arguments

domainId: [required] The unique identifier of the Cases domain.
name: [required] A name for the template. It must be unique per domain.
description: A brief description of the template.
layoutConfiguration: Configuration of layouts associated to the template.
requiredFields: A list of fields that must contain a value for a case to be successfully created with this template.
status: The status of the template.
rules: A list of case rules (also known as case field conditions) on a template.
tagPropagationConfigurations: Defines tag propagation configuration for resources created within a domain. Tags specified here will be automatically applied to resources being created for the specified resource type.